Keeping clients

Reminders that bring clients back

Clients get a reminder before their appointment with a one-tap “I’ll be there”, and your follow-ups keep them coming back: a thank-you after a first visit, a nudge when it’s time for their next one, and a note on their birthday.

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What you get

Appointment reminders

By email, plus a phone alert for clients with an account. Choose 2, 4, 12, 24, 48 or 72 hours ahead.

“I’ll be there”

Clients confirm in one tap, or move or cancel from the same link, and you see who is coming.

Your own note

Add a personal note to reminders, like parking or what to bring.

Thank-you

A thank-you the day after a client’s first visit.

Time for the next one

A nudge when a client is due back, and a “we miss you” when it has been a while.

Birthdays

A birthday message with your note, for clients whose birthday you have.

How it works

Choose your timing

Reminder lead time, and which follow-ups to send.

Messages go out

By email and phone alert — never text messages.

Clients respond

They confirm, rebook, or come back.

Questions

Do you send text messages?

No — reminders go by email and free phone alerts, so there are no per-text fees.

Can clients unsubscribe?

Yes. Follow-up emails carry an unsubscribe link. Appointment reminders still arrive, because they are about a booking.

Works well with

Online booking pageYour own page where clients request a time you are actually free. Loyalty pointsPoints for every visit and every dollar, with rewards you set. No-show protectionDeposits or your approval for clients who miss appointments.